Added value

We take our social responsibility seriously and work hard to demonstrate our commitment to building a better society by promoting community involvement, improving health and wellbeing, enhancing skills and caring for the environment.

Environmental management

Reducing our impact on the environment is integral to our operating practices:

Energy and carbon efficiency

Reducing our energy consumption and its associated carbon emissions is important. We work closely with the Council’s Energy Audit team, who award each of our facilities with an energy efficiency rating certificate. Each year we strive to see our ratings improve and carbon emissions reduced.

Recycling and waste

We take the hassle of recycling away from our customers and staff by employing the services of one of the north west’s largest independent recycling led waste management companies, B and M waste services. They optimise our recycling through the use of centralised bins and collection that is then removed to a waste transfer station so that over 90% of our waste is recycled to government standards.

Water quality

Whether indoors or outdoors, we test the quality of our water on a regular basis and make sure that it is independently verified. As an example, the quality of the open water at the Watersports Centre in Salford Quays has improved over recent years following investment in a water quality management strategy. The significance of this has been recognised by the Institute of Fisheries Management and the Angling Foundation, who awarded Salford Quays the UK's most prestigious fisheries award, The Good Management Award.

Construction and re-development

We operate a wide range of facilities from Grade I listed buildings to leisure centres and community centres.  There is a constant programme to improve and enhance the facilities and the services on offer for our users.  When we undertake a redevelopment project, key considerations are the:-

  • Utilisation of appropriate materials, local contractors and suppliers
  • Reducing waste from construction operations
  • Providing our customers with a comfortable environment whilst taking steps reducing our energy consumption
  • Work with our partners to encourage training opportunities and apprenticeships during long construction contracts
  • Long-term maintenance and replacement implications

Local suppliers

Wherever possible, we seek to work with local manufacturers and suppliers. For example, all the items we commission in the museum shops are sustainably sourced and manufactured with a minimum of excess packaging.

Customer promise

At Salford Community Leisure, we work hard to ensure that customers are at the heart of everything we do. We pride ourselves in delivering an excellent standard of customer care in a warm, welcoming and safe environment. We place great emphasis on providing a highly motivated and trained workforce that is responsive to the needs of our customers.

As a Community Benefit Society, we aim to reduce inequalities through providing and promoting opportunities that are accessible to all.

If you feel that our service falls short of delivering any aspect of this promise, or you have a suggestion on how we can improve, we’d like to know. Please submit your comments.

Run by the people for the people.

We are committed to enhancing the physical and cultural wellbeing of the community through the sport, library and cultural opportunities we offer across 40 venues, which attract millions of customer visits each year.

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